- •Федеральное агентство по образованию Нижегородский государственный университет им. Н.И. Лобачевского
- •032301 «Регионоведение»
- •Введение
- •Contents
- •Self-study task…………………………………………………………………... 21
- •Unit I presentations Warm up
- •Aw – Alan WroxIey, dc – Derek Crown
- •Vocabulary
- •Language practice
- •Phrasal verbs: 'keep'
- •My biggest mistake
- •Vocabulary
- •2. The two stories have a similar structure. Put the extracts into the correct order under the following headings:
- •3. Make up your own short story to tell the group. Describe an experience you have had. It could be about
- •Delivery
- •Voice quality
- •Visual aids
- •1. You are going to hear a presentation by a representative of Volvo Motors. Before you listen, use these words and phrases to complete the sentences below. The first one is done for you.
- •2. Listen. Are these statements true or false? If they are false correct them.
- •3. Now listen again and discuss the following questions:
- •1. Work in pairs or small groups. Discuss these points about the city you live in:
- •Vocabulary
- •1. You are going to give a short presentation in English. What do you think will be most difficult:
- •Starting
- •Visuals
- •Verbs to Explain Objectives
- •Intermediate questions
- •Highlighting and emphasizing
- •Engaging your audience
- •Interesting facts
- •Interesting examples
- •Visual aids – design and type
- •Introducing the visual
- •Body language – being persuasive
- •Communicating styles
- •1. Choose between formality and informality
- •2. Balance personal against impersonal
- •3. Balance ‘stating’ against ‘questioning’
- •4. Balance ‘emphatic’ against ‘relaxed’
- •Closing a presentation
- •Inviting questions
- •Handling questions
- •1. Wrong person
- •Cross cultural tips
- •Involvement Factor
- •11.Golden rules
- •Meetings Warm up
- •Vocabulary
- •Make meetings work for you
- •Running a meeting
- •Attending a meeting
- •Vocabulary
- •1. Guess the meaning of the following words and word expressions using the text and give their explanations in English:
- •2.Match the words and expressions in column a to the explanations in b.
- •Listening 1
- •It's important to ask the right questions to make sure you understand what people are saying in meetings. Supposing you were at a meeting and someone said:
- •Work with a partner. Think of some similar questions to ask about each of these proposals. Begin with the phrases in bold type in b-d above and invent your own endings:
- •Language practice
- •Writing 2
- •Reading 2 Pre-reading discussion
- •1.Think of the meetings you have attended recently:
- •2. Work in small groups. Look at these problems and decide the best way of dealing with each problem. Which would be best?
- •3. Discuss the alternatives like this:
- •Vocabulary
- •1. Use the context to decide on the meaning of the following words and phrases from the text:
- •What makes а good meeting?
- •Meetings: key terms
- •Opening a meeting
- •Introducing the agenda
- •Giving and responding to opinions
- •Involving people
- •In my opinion
- •It would …
- •It wouldn’t …
- •Controlling
- •Interruptions
- •Asking questions
- •Making decisions
- •Closing a meeting
- •Problem-solving meetings
- •Vocabulary building
- •11.Meetings at a glance
- •Introduction – the chair
- •12. Cross cultural tips
- •13.Golden rules
- •Chairing
- •Participating
- •Negotiations
- •2. What do you think?
- •How to be a good negotiator
- •Reading I
- •The art of negotiation
- •Vocabulary
- •In this interview, you will hear Siobhan Quinn, Sales Manager at Texaco, talking about negotiating. Listen and check whether the following statements accurately reflect what she says.
- •Tapescript
- •2. Listen again, and make notes under the following headings and subheadings:
- •3. Prepare a presentation on the topic “The main skills needed at negotiations”. Use notes of the previous exercise.
- •What price sales success?
- •Business style: Body of an Application Letter
- •Some hints on negotiating preparation
- •Tapescript
- •2.Listen to Dialogue I again and decide which of the following statements about it are true:
- •3. Listen to Dialogue 2 again and decide which of the following statements about it are true:
- •Reading III a Story of Negotiating Starring “Phrasal Verbs”
- •Improve your wordpower
- •Idioms – strategy
- •Idioms – progress
- •Listening III
- •Language Practice
- •What makes а successful negotiation?
- •Effective Negotiating
- •Opening - creating the right climate
- •Introductions
- •Agreeing аn agenda
- •Introducing the agenda
- •Opening statements stating your position
- •Inviting interruptions
- •Invite а response
- •Clarifying positions
- •Making and responding to proposals
- •Introducing а review
- •Bargaining
- •Responding in the bargaining phase
- •Handling conflict and resolving sticking points
- •Identifying obstacles
- •10. Closing а negotiation
- •11. Negotiating - аn overview
- •Деловой английский: готовим презентации, проводим совещания, участвуем в переговорах
Language practice
Match each item on the left with the correct description on the right. Then use each phrase once only to complete the excerpts from Listening 2. When you have finished, listen again and check your answers.
I’m afraid I don’t agree with you. making a suggestion
Could I just come in here...? reformulating
In other words… moving to a new point
I absolutely agree. giving an opinion
I think… setting objectives
Let's recap. asking for an opinion
How about...? interrupting
What do you think...? disagreeing
What we've got to do... summarizing
We ought to move on... agreeing
Frank: Let's get started then. (1) ..............................….... is, er, discuss how Derek's interview with Charlie should go...
Jennifer: Well, I think it's usually useful to break this kind of news midweek, rather than doing it on a Friday afternoon.
Frank: Certainly, (2).....................................
Jennifer: ... There should be a package we offer him, and quite a few details to sort out.
Frank: Yes certainly. Erm, I think (3)..................................... now, so the next question is, erm, you know, how are we going to do it, and where? (4) ................................... , Jennifer? ...
Derek: ... I haven't really thought this through, but, erm, I mean, (5).................................... it might be better to do it outside the office in a sense.
Jennifer: (6) ..................................... . It needs to be you in your managerial role, not you in your role as a personal friend. ... I certainly think it should be done, er, somewhere in the office, and preferably in his office rather than in yours ....
Frank: Well, (7) ..................................... a lunch, Derek, in a quiet pub or restaurant?
Derek: So, the in-between thing, it's a working lunch. It's work, but it's not in the office. It could be a compromise, yes.
Jennifer: Well, (8) …...…........................... please? I tend to think it might be better if you did do it in the office...
Frank: I mean, Jennifer, you've had a lot of experience of this. How do people react when they...
Jennifer: People tend to be rather shocked, they tend to be angry, but rather briefly, and they do tend to...
Derek: (9) ..................…............... they're not able to formulate an immediate and rational response . . .
Frank: Give him the background.
Derek: Yes, I mean but briefly, you're saying that I should get to the point and say 'you know, Charlie, it has been decided that, basically, you are being made redundant, and the normal terms and conditions of our contract will apply’ ...
Frank: Ok, so (10) ..................................... I think we're agreed, Derek, that you will actually be telling Charles...
Derek: Yes.
Frank: And that you'll do it, er, inside the company, and you'll do it probably in your office. Right?