- •Федеральное агентство по образованию Нижегородский государственный университет им. Н.И. Лобачевского
- •032301 «Регионоведение»
- •Введение
- •Contents
- •Self-study task…………………………………………………………………... 21
- •Unit I presentations Warm up
- •Aw – Alan WroxIey, dc – Derek Crown
- •Vocabulary
- •Language practice
- •Phrasal verbs: 'keep'
- •My biggest mistake
- •Vocabulary
- •2. The two stories have a similar structure. Put the extracts into the correct order under the following headings:
- •3. Make up your own short story to tell the group. Describe an experience you have had. It could be about
- •Delivery
- •Voice quality
- •Visual aids
- •1. You are going to hear a presentation by a representative of Volvo Motors. Before you listen, use these words and phrases to complete the sentences below. The first one is done for you.
- •2. Listen. Are these statements true or false? If they are false correct them.
- •3. Now listen again and discuss the following questions:
- •1. Work in pairs or small groups. Discuss these points about the city you live in:
- •Vocabulary
- •1. You are going to give a short presentation in English. What do you think will be most difficult:
- •Starting
- •Visuals
- •Verbs to Explain Objectives
- •Intermediate questions
- •Highlighting and emphasizing
- •Engaging your audience
- •Interesting facts
- •Interesting examples
- •Visual aids – design and type
- •Introducing the visual
- •Body language – being persuasive
- •Communicating styles
- •1. Choose between formality and informality
- •2. Balance personal against impersonal
- •3. Balance ‘stating’ against ‘questioning’
- •4. Balance ‘emphatic’ against ‘relaxed’
- •Closing a presentation
- •Inviting questions
- •Handling questions
- •1. Wrong person
- •Cross cultural tips
- •Involvement Factor
- •11.Golden rules
- •Meetings Warm up
- •Vocabulary
- •Make meetings work for you
- •Running a meeting
- •Attending a meeting
- •Vocabulary
- •1. Guess the meaning of the following words and word expressions using the text and give their explanations in English:
- •2.Match the words and expressions in column a to the explanations in b.
- •Listening 1
- •It's important to ask the right questions to make sure you understand what people are saying in meetings. Supposing you were at a meeting and someone said:
- •Work with a partner. Think of some similar questions to ask about each of these proposals. Begin with the phrases in bold type in b-d above and invent your own endings:
- •Language practice
- •Writing 2
- •Reading 2 Pre-reading discussion
- •1.Think of the meetings you have attended recently:
- •2. Work in small groups. Look at these problems and decide the best way of dealing with each problem. Which would be best?
- •3. Discuss the alternatives like this:
- •Vocabulary
- •1. Use the context to decide on the meaning of the following words and phrases from the text:
- •What makes а good meeting?
- •Meetings: key terms
- •Opening a meeting
- •Introducing the agenda
- •Giving and responding to opinions
- •Involving people
- •In my opinion
- •It would …
- •It wouldn’t …
- •Controlling
- •Interruptions
- •Asking questions
- •Making decisions
- •Closing a meeting
- •Problem-solving meetings
- •Vocabulary building
- •11.Meetings at a glance
- •Introduction – the chair
- •12. Cross cultural tips
- •13.Golden rules
- •Chairing
- •Participating
- •Negotiations
- •2. What do you think?
- •How to be a good negotiator
- •Reading I
- •The art of negotiation
- •Vocabulary
- •In this interview, you will hear Siobhan Quinn, Sales Manager at Texaco, talking about negotiating. Listen and check whether the following statements accurately reflect what she says.
- •Tapescript
- •2. Listen again, and make notes under the following headings and subheadings:
- •3. Prepare a presentation on the topic “The main skills needed at negotiations”. Use notes of the previous exercise.
- •What price sales success?
- •Business style: Body of an Application Letter
- •Some hints on negotiating preparation
- •Tapescript
- •2.Listen to Dialogue I again and decide which of the following statements about it are true:
- •3. Listen to Dialogue 2 again and decide which of the following statements about it are true:
- •Reading III a Story of Negotiating Starring “Phrasal Verbs”
- •Improve your wordpower
- •Idioms – strategy
- •Idioms – progress
- •Listening III
- •Language Practice
- •What makes а successful negotiation?
- •Effective Negotiating
- •Opening - creating the right climate
- •Introductions
- •Agreeing аn agenda
- •Introducing the agenda
- •Opening statements stating your position
- •Inviting interruptions
- •Invite а response
- •Clarifying positions
- •Making and responding to proposals
- •Introducing а review
- •Bargaining
- •Responding in the bargaining phase
- •Handling conflict and resolving sticking points
- •Identifying obstacles
- •10. Closing а negotiation
- •11. Negotiating - аn overview
- •Деловой английский: готовим презентации, проводим совещания, участвуем в переговорах
Opening a meeting
Starting
Let’s get down to business.
OK, shall we make a start?
Right, let’s begin.
Welcoming and introducing
Welcome, everybody.
I’d like to start by welcoming everybody.
Firstly, I’d like to introduce …
I don’t think everyone knows …
Apologies for absence
I’m afraid that … cannot be with us today because …
I have received apologies for absence from …
Defining the objective
Our objective today is to …
I’ve called this meeting to look at the question of …
By the end of this meeting we should have …
Introducing the agenda
Have you all seen a copy of the agenda? Can we take it as read?
OK. As you can see from the agenda, there are … items.
Firstly …, secondly …, thirdly …, finally …
I suggest we follow the agenda.
Can we start with …, then come on to … and finish with …?
Is there any other business?
The minutes
John will be taking the minutes.
Tim, could you take the minutes?
Process and roles
I suggest we go round the table first.
I’d like to hear what everyone thinks before we make a decision.
Firstly, I would like to give you a little more background.
Perhaps I should start by outlining my view of this.
Mr. Gonzales is going to take us through point one.
Timing
I would like to finish by three o’clock.
The meeting is due to finish at …
We’re short of time, so can I ask you to be brief?
Can we keep each item to fifteen minutes?
Let’s begin
So, the first item on the agenda is …
Right, let’s start with …
Mr. Chin, could you introduce this item?
Abu Bakar, would you like to start with the first point?
Giving and responding to opinions
Asking for opinions
What do you think?
What are your thoughts about this?
What is your opinion about this?
Involving people
We haven’t heard from you yet, Bob.
Can we hear what Jeremy has to say?
Susan, you’re very quiet. Would you like to comment?
Recommending
I think we should …
Why don’t we …?
Maybe we could …
How about …?
Comments to support and focus
That’s a great idea! (responding positively)
Yes, that might work. (supporting)
Possibly yes, but … (supporting and focusing)
I’m not so sure about that. (responding negatively)
Expressing opinion – a scale
Strong expression:
I’m convinced that …
I do think that …
Neutral expression:
I feel that …
On my opinion …
My view is that …
As I see it …
It seems to me …
Weak expression:
I tend to think that …
I would suggest that …
It might be the case that …
In my opinion
It would …
save money.
improve efficiency.
reduce costs.
It wouldn’t …
work.
be easy.
cost a lot of money.
Do you agree? |
Agreeing with someone |
Agreeing to something |
Agreement |
I totally agree with you. I completely agree. Absolutely. |
I can agree to that.. I support that. I’m in favour of that. |
Part agreement |
I see what you’re saying but … To a certain extent I agree but … This may be right but … |
I can partly agree to that but … You may be right but … I’m not totally convinced because … |
Disagreement |
I totally disagree with you. I don’t agree. I’m not sure. |
I’m afraid I can’t agree to that. I can’t support that. I’m against that because … |
Disagreement – diplomatic language
1. would, could and may are less direct:
|
→ |
This could / would / may be a problem. |
2. understate by adding: a little, a bit
|
→ |
You
are You are a little / a bit behind schedule. |
3.
avoid negative words: Use not very + positive word |
→ |
It
was This is not very good. |