- •Федеральное агентство по образованию Нижегородский государственный университет им. Н.И. Лобачевского
- •032301 «Регионоведение»
- •Введение
- •Contents
- •Self-study task…………………………………………………………………... 21
- •Unit I presentations Warm up
- •Aw – Alan WroxIey, dc – Derek Crown
- •Vocabulary
- •Language practice
- •Phrasal verbs: 'keep'
- •My biggest mistake
- •Vocabulary
- •2. The two stories have a similar structure. Put the extracts into the correct order under the following headings:
- •3. Make up your own short story to tell the group. Describe an experience you have had. It could be about
- •Delivery
- •Voice quality
- •Visual aids
- •1. You are going to hear a presentation by a representative of Volvo Motors. Before you listen, use these words and phrases to complete the sentences below. The first one is done for you.
- •2. Listen. Are these statements true or false? If they are false correct them.
- •3. Now listen again and discuss the following questions:
- •1. Work in pairs or small groups. Discuss these points about the city you live in:
- •Vocabulary
- •1. You are going to give a short presentation in English. What do you think will be most difficult:
- •Starting
- •Visuals
- •Verbs to Explain Objectives
- •Intermediate questions
- •Highlighting and emphasizing
- •Engaging your audience
- •Interesting facts
- •Interesting examples
- •Visual aids – design and type
- •Introducing the visual
- •Body language – being persuasive
- •Communicating styles
- •1. Choose between formality and informality
- •2. Balance personal against impersonal
- •3. Balance ‘stating’ against ‘questioning’
- •4. Balance ‘emphatic’ against ‘relaxed’
- •Closing a presentation
- •Inviting questions
- •Handling questions
- •1. Wrong person
- •Cross cultural tips
- •Involvement Factor
- •11.Golden rules
- •Meetings Warm up
- •Vocabulary
- •Make meetings work for you
- •Running a meeting
- •Attending a meeting
- •Vocabulary
- •1. Guess the meaning of the following words and word expressions using the text and give their explanations in English:
- •2.Match the words and expressions in column a to the explanations in b.
- •Listening 1
- •It's important to ask the right questions to make sure you understand what people are saying in meetings. Supposing you were at a meeting and someone said:
- •Work with a partner. Think of some similar questions to ask about each of these proposals. Begin with the phrases in bold type in b-d above and invent your own endings:
- •Language practice
- •Writing 2
- •Reading 2 Pre-reading discussion
- •1.Think of the meetings you have attended recently:
- •2. Work in small groups. Look at these problems and decide the best way of dealing with each problem. Which would be best?
- •3. Discuss the alternatives like this:
- •Vocabulary
- •1. Use the context to decide on the meaning of the following words and phrases from the text:
- •What makes а good meeting?
- •Meetings: key terms
- •Opening a meeting
- •Introducing the agenda
- •Giving and responding to opinions
- •Involving people
- •In my opinion
- •It would …
- •It wouldn’t …
- •Controlling
- •Interruptions
- •Asking questions
- •Making decisions
- •Closing a meeting
- •Problem-solving meetings
- •Vocabulary building
- •11.Meetings at a glance
- •Introduction – the chair
- •12. Cross cultural tips
- •13.Golden rules
- •Chairing
- •Participating
- •Negotiations
- •2. What do you think?
- •How to be a good negotiator
- •Reading I
- •The art of negotiation
- •Vocabulary
- •In this interview, you will hear Siobhan Quinn, Sales Manager at Texaco, talking about negotiating. Listen and check whether the following statements accurately reflect what she says.
- •Tapescript
- •2. Listen again, and make notes under the following headings and subheadings:
- •3. Prepare a presentation on the topic “The main skills needed at negotiations”. Use notes of the previous exercise.
- •What price sales success?
- •Business style: Body of an Application Letter
- •Some hints on negotiating preparation
- •Tapescript
- •2.Listen to Dialogue I again and decide which of the following statements about it are true:
- •3. Listen to Dialogue 2 again and decide which of the following statements about it are true:
- •Reading III a Story of Negotiating Starring “Phrasal Verbs”
- •Improve your wordpower
- •Idioms – strategy
- •Idioms – progress
- •Listening III
- •Language Practice
- •What makes а successful negotiation?
- •Effective Negotiating
- •Opening - creating the right climate
- •Introductions
- •Agreeing аn agenda
- •Introducing the agenda
- •Opening statements stating your position
- •Inviting interruptions
- •Invite а response
- •Clarifying positions
- •Making and responding to proposals
- •Introducing а review
- •Bargaining
- •Responding in the bargaining phase
- •Handling conflict and resolving sticking points
- •Identifying obstacles
- •10. Closing а negotiation
- •11. Negotiating - аn overview
- •Деловой английский: готовим презентации, проводим совещания, участвуем в переговорах
Vocabulary building
If you wish to use English fluently and accurately, it is important to know how words combine in phrases and sentences. Here are some important word combinations connected with meetings.
A. Suggestion To make a suggestion put forward-invite-welcome-reject |
A good suggestion constructive-helpful-ridiculous-useful |
He made a suggestion that we (should) reduce costs by 10% • I have a suggestion concerning … • At his suggestion, I have … | |
B. Decision To make a decision come to – take – reach – reconsider |
A unanimous decision joint – final – wise – fair – hasty – poor – quick |
We made a decision to … We took a decision about … It was a decision that was difficult to understand. | |
C. Plan To present a plan approve – reject – carry out – drop – implement |
A detailed plan ingenious – contingency – short-term |
The plan succeeded. • The plan failed. • Everything went according to plan. | |
D. Objective To achieve an objective meet – set – state – agree – formulate |
A major objective primary – secondary – main – major – realistic – long-term – ultimate |
E. Agenda To draw up an agenda put together – draft – put something on – circulate |
A hidden agenda |
There are three items on the agenda. • This subject is very high on my agenda. | |
F. Opinion To have an opinion hold – express – give – ask for – agree with |
A personal opinion expert – honest – strong – objective – positive |
In my opinion, … • We had a difference of opinion that … |
11.Meetings at a glance
Introduction – the chair
OK, shall we make a start? → Welcome to today’s meeting, everybody. → Do you all have a copy of the agenda? → OK, so as you can see, our objective today is to … → I think we can follow the items as they ate on the agenda. → OK, I propose that we go round the table so that we can hear everyone’s views. → Regarding timing, I would like to be finished by five. → So, can we begin with the first item on the agenda?
The discussion
Participant Chair Participant
John, what do you think?
In my opinion we should …
Thank you, John. Peter, do you agree?
I partly agree, but …
So, you think we need to …
May I add something here?
OK. We all agree to …
Can we move on to the second point?
May I digress for a second?
Can we stick to the agenda, please?
We’re running
over time.
OK. Can we come to a decision on this?
Yes, I can agree to …
Good. Then we have agreed to …
Ending – the chair
OK. Perhaps I should summarize what we have decided. → We are going to … Peter will prepare … John is responsible for … → Is that clear? → Right. I think we have covered everything. Is there any other business? → OK. Thank you all for coming. We have made good progress today. → We can fix a date for our next meeting. Is … convenient? → Good. If there are no further points, we can finish there. Thank you.